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FAQ

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Your Questions
Answered

I have artwork ready to go, what next?

Great! We have four standard sizes, 1” x 2”, 1” x 3.5”, 2” x 2”, and 2” x 3.5”. They cost between $110 – $220 depending on size and custom artwork. Cost includes the iron itself, shipping, and a handle that’s hand turned by a friend of ours.

I don't have artwork, what do I do?

We have a few ways that we can help you put together your artwork. We can send you a sheet of logo templates, where we can add your own custom text in your choice of fonts. Or if you can describe what you want I can pass it on to our graphic designer, he’ll put together a design for you for an extra $50. Either way we’ll send you proofs for your approval before we do anything that’s irreversible.

How long will it take after I submit my artwork?

We can generally get the iron in the mail about three days after you approve the proofs. We ship everything priority mail which takes another 2 or 3 days.

How long will my custom artwork take?

It takes about a day to finish the design. After you approve the proofs we can generally get the iron in the mail about three days later. We ship everything priority mail which takes another 2 or 3 days.

What kind of files do you accept?

We can work from just about any sort of digital artwork. We prefer a SVG, EPS, or AI, but a high resolution PNG or JPG works as well. We can even digitize a picture of a sketch if you would like.

How much will a branding iron cost?

We have three different standard sizes, 1”x2.25” (or shorter), 2”x2”, and 2”x3”. They cost $110, $150, and $170 respectively. Cost includes the iron itself, shipping, and a handle that’s hand turned by a friend of mine. If you would like a custom design that costs an extra $50.

What are your branding irons made out of?

Our branding irons are all made from brass. The 2” wide ones are made from half inch thick brass flat bar, the 1” ones are made from 1” diameter round stock with half of the round bar milled away to provide a 1” wide flat area. The handles have a steel shaft, with a hard maple grip.

How small of a branding iron can you make?

We can put more detail on an iron than actually looks good when you use it (depending on your application). Wood does not hold detail as well as leather does because the design can be “lost” in the natural wood grain. We can make the design as small as you would like, but we recommend that the thinnest line be no thinner than 1/32 of an inch. Bigger and bolder designs almost always look better.

How large of a branding iron can you make?

2”x3.5” is the largest we can do. Our mill is designed for smaller, detailed things. It’s great for most of the irons that we make, but really limits the max size we can do.

Where are you located?

We’re in Indianapolis.

How do you take payment?

We take payment here, on the website. We accept credit card and PayPal.

https://designtheeverything.com/product/branding-iron/

What kind of warranty do you offer?

We offer an unconditional lifetime guarantee. If you ever have problems with your iron we will either repair or replace it at no cost.

Can I pick up my iron instead of having it mailed?

Sure! We are on the north-west side of Indianapolis. You are welcome to pick it up. Though shipping within Indiana generally only takes a day, so it may not be worth your drive.

Can you reduce your price by the shipping cost if I pick up the branding iron?

Unfortunately no. We ship 99% of our branding irons. Our processes are all designed around that workflow. Arranging a pickup takes more time to arrange than shipping and actually costs us more money than the cost of postage.

Can you offer me a discount? Will you negotiate your price?

Sorry! We don’t discount our irons. We totally understand that we are offering a premium, american made, product. If you are interested in a cheaper, far-east import iron you can check out Etsy. There are plenty of budget sellers.

Can I use this on livestock?

We recommend you don’t use our brands on livestock. We specialize in branding irons for wood and leather workers. We have zero experience with livestock brands. We recommend that you checkout https://brandingirons.com/collections/livestock.

Can I use this on food?

Yes! We have several customers that use our branding irons on food! They work particularly well on steak and bread. If you are using your branding iron on food we’ll remove all of the texture from the back of the iron and give it a brushed finish so it’s easier to clean.

Can I use this on cardboard?

Yup! Cardboard is one of the easiest things to brand, as it has a nice, flat, consistent surface.

Do I have to pay upfront?

Unfortunately we insist on payment up front. Putting together the artwork for your proofs is the vast majority of the work on our end. But everything is 100% refundable right up until the moment we start cutting your iron and we have a lifetime warranty on our irons. If you ever have a problem with your branding iron we will repair or replace it.

Can I pay in cash?

No, sorry. But the way we are set up we need to take all payment through our website or PayPal. If you would prefer we can take payment via PayPal directly.

What does the process look like? (no artwork)

The process from here should be pretty quick and easy. Since we’re designing the logo for you we do need payment up front. But once we have payment we’ll put together a few different concept designs for you to take a look at. You can either choose one of those designs or we can keep working on revisions until you get something that you are 100% happy with. We are not locked into a design until you give us the approval on one of them. This part of the process normally happens in a day, sometimes two.

Once we get approval, we’ll go ahead and cut the branding iron. We’ll send you some progress shots for fun and a final test video once it’s all together. That normally takes us about three days, but sometimes quicker. We can either ship the iron to you or you can come pick it up from Indy.

What's the process look like? (with artwork)

Ok great! That makes everything easier. From here the process should be pretty quick and easy. You can submit the files during checkout. If you forget, or something else goes wrong, you can submit your file to contact@designtheeverything.com.  Once you’ve paid we’ll put the design into our design software and send you a picture of what the actual iron should look like. We won’t cut anything until you approve that design, so you are welcome to make any changes. Nothing is permanent until I start cutting.

Once we get your approval, we’ll go ahead and cut the iron. We’ll send you some progress shots for fun and a final test video once it’s all together. That process normally takes us about three days, but sometimes quicker.

I’m having problems paying on your website?

We’re so sorry! We have no idea why that’s happening! We can send you an invoice directly through Paypal which will let you pay through either credit card or PayPal. Please contact us at contact@designtheeverything.com for help resolving this.

There's a problem with my product, what do I do now?

Panic! (But not really.) Send us an email at Contact@DesignTheEverything.com and we will help you resolve the issue.

Does anybody actually ask these questions?

Sometimes! But if you have any questions that weren’t covered here, you can email us at Contact@DesignTheEverything.com